Terms & Conditions
1. Introduction
This website is operated by Rainbow Factory Kids Company Ltd (Company Registration Number: 09004453), trading as The Wonder Company (“we”, “us”, “our”).
Registered Office: Unit 1A Station Court, Station Road, Guiseley, Leeds, LS20 8EY
By accessing or using this website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website.
2. About Our Website
The Wonder Company creates and shares creative content, products, resources and experiences designed to support children, families, schools, councils and organisations.
The content on this website is provided for general information purposes only and may be updated, changed or removed at any time without notice.
3. Use of This Website
You agree to use this website lawfully and respectfully. You must not:
1. Use the website in breach of any laws or regulations
2. Attempt to gain unauthorised access to systems or servers
3. Introduce viruses or harmful technology
4. Copy or commercially exploit content without permission
5. Use the website fraudulently, maliciously or unlawfully
We reserve the right to suspend or terminate access if these Terms are breached.
4. User Accounts
If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and password.
You agree to provide accurate, current and complete information and to notify us of any unauthorised use of your account.
​
We reserve the right to suspend or terminate accounts where misuse or suspicious activity is identified.
5. Purchases & Payments
All prices displayed on our website are in GBP (£) and include VAT where applicable.
We reserve the right to update pricing, product descriptions and availability at any time without notice.
Payment must be made in full at the time of purchase using the payment methods provided on the website.
Once an order has been placed, you will receive an order confirmation email. This confirmation does not guarantee acceptance of the order and we reserve the right to refuse or cancel orders where necessary.
6. Shipping & Delivery
We aim to dispatch orders within the estimated timescales shown on the website. Delivery times are estimates only and may vary depending on location, courier services or seasonal demand.
We are not responsible for delays caused by third-party delivery providers or circumstances outside our reasonable control.
Risk in products passes to you upon delivery.
7. Returns & Refunds
If you are unhappy with your purchase, please contact us at hello@thewondercompany.co.uk.
Under UK consumer law, eligible customers may cancel or return certain purchases within 14 days of receipt for a refund, subject to the product being unused and in resalable condition.
Personalised, customised or digital products may be non-refundable unless faulty.
Refunds will be processed to the original payment method within a reasonable timeframe following approval.
8. Intellectual Property
All content on this website, including text, graphics, branding, illustrations, downloads, products, images and designs, is owned by or licensed to The Wonder Company and protected by copyright and intellectual property laws.
You may use website content for personal and non-commercial purposes only. You may not reproduce, distribute, modify or commercially use any content without prior written permission.
9. Privacy & Data Protection
We process personal information in accordance with our Privacy Policy.
By using this website, you confirm that any information you provide is accurate and consent to us processing your data as outlined in our Privacy Policy.
10. Third-Party Links
Our website may contain links to third-party websites for convenience or additional information.
We are not responsible for the content, policies or practices of external websites and inclusion of a link does not imply endorsement.
11. Limitation of Liability
To the fullest extent permitted by law, The Wonder Company shall not be liable for any direct, indirect or consequential loss or damage arising from:
1. Use of this website
2. Inability to use this website
3. Reliance on website content
4. Technical issues, interruptions or viruses
5. Third-party websites or services
​
Nothing in these Terms excludes liability for death, personal injury, fraud or any liability that cannot legally be excluded.
12. Governing Law & Contact Information
We may update these Terms & Conditions from time to time and continued use of the website confirms acceptance of any changes.
These Terms & Conditions are governed by the laws of England and Wales and any disputes shall be subject to the exclusive jurisdiction of the English courts.
For any questions regarding these Terms & Conditions, please contact:
hello@thewondercompany.co.uk